Thank you for buying a braaap & waiting for us to build it!!
We are so stoked to be arranging your delivery.
Hopefully you have been tracking along with the updates on your bikes production & delivery. (Keep an eye on the delivery updates page by clicking "more" in the top menu on this page)
Please read through all this info, purchase any extra's and your freight then wait for a call from Eden or Jack who will call to verify everything and make sure all the admin is in order ready for when you bike arrives & gets assembled.
Please do your best to wait for us to call you, the guys are swamped with missed calls. The best place to go for support or to get in touch with us is support.braaapmotorcycles.com
Step 1: Delivery Please buy the "delivery+assembly" that fits your region. The products will load below. Buy it from this page if you'd like to buy multiple items in one transaction as it allows you to add to cart and keep shopping. Also a note that if there is a drop down box on a product click on it to select the best option for you :) If you are going to collect the bike from the braaap warehouse in Frankston please wait to be sent an invite to a specific collection day from our Frankston warehouse. It is limited to specific time slots because our focus is to build bikes which as much efficiency & as little interruption as possible, this is how we drive the cost down for you so much, you support in this is appreciated :) You will get SMS'd once your bike has been collected from our warehouse and then the truck driver will SMS/Call you when your bike is 24 hours away from being delivered. Sometimes depending on your region there can be up to 2 weeks between when the bike leaves here and when it gets to you, But major regions should be with in the week :)
Step 2: Rego
Once we have assembled & allocated your specific bike to you. There will be a Proof of Purchase document sent via email & also a massive FAQ document including all the directions on how to register your bike in each state of AUS.
Step 3: Warranty
Please ensure you have already purchased lifetime warranty if you didn't this is the last opportunity to do so as warranty is only offered on new bikes.
Warranty covers the lifetime of your ownership, You have to service your bike but it doesn't have to be at anyone affiliated to us; if you are mechanically minded you can join the self service program for $17/month which allows you to verify your own service papers. For more info on self service wait for your welcome email when the bike arrives or head over to support.braaapmotorcycles.com or click "more" in the menu on this webpage :)